Return Policy

• Phantom Electronics Direct Return Policy

   

  You may return most items purchased at PHANTOM ELECTRONICS DIRECT within 30 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs and may be charged a restocking fee of 15 percent.  No returned merchandise will be accepted without a Return Material Authorization (RMA). We will credit you in the same manner as your original payment within 7 days of receiving the returned item.

   

  ***The following items may not be returned: SOFTWARE THAT THE SEAL HAS BEEN BROKEN ON THE PACKAGING 

• Ship authorized returns to the following address:

                          PHANTOMEDIRECT 

                          2809 NW SHERIDAN RD

                          LAWTON, OK 73505

•  For questions regarding our return policy please contact us at DEAN@PHANTOMEDIRECT.COM or 580-917-6110.